So now you are wondering what services do we offer? Perhaps you do not reside within driving distance and are not able to come directly to our home to pick up your purchased pet. What areas do we ship to?
1. All of our purchased Goldendoodles are flown through Delta airlines. Back when USairways had a hub in Charlotte, North Carolina, we flew all of our canine with them. USairways was sold and they no longer have a hub in the area. We then switched over to Delta airlines. We fly our Goldendoodles where ever Delta airlines will take them. Because airfare fees have become unstable and unpredictable, we no longer accept payment for whatever fee Delta airlines may charge. All Goldendoodles are flown C.O.D; We are not responsible for whatever fees they may charge, nor do we know what the fees may be exactly until we have checked the dog in at the Delta airlines ticket counter. Every Goldendoodle must be paid in full prior to shipping. Every buyer must agree to pay the airfare at the destination point upon picking up their purchased pet. If the fees that are charged by Delta are not agreeable to the buyer, then the buyer must take this issue up with Delta itself. We have no control, whatsoever, in what Delta airlines charges to fly the dogs to their destinations. Crates must be twice the size of the individual dog, as per airline requirements. This can cause your airfare to be more than what was originally quoted over the telephone by Delta. We also insure every Goldendoodle up to $1000 each. We can insure the pet for more, but upon request from the buyer with the acknowledgement that this increased insurance can cause the airfare to increase as well. Buyers must be aware also that dogs are never removed from their shipping crates once they are received by the airlines. This means that if the dog has an accident inside the crate, it has no where to get out of the mess. As such, you may be picking up a canine that smells like urine, feces or even vomit, if the dog becomes air sick. Sometimes the buyer gets lucky and no mess has occurred. Regardless of what breeder you obtain your purchased pet from, the same thing will occur nine times out of ten. Take into consideration that even though we bathe every puppy or dog prior to taking it to the airlines and even though every dog is taken outside to relieve him or herself prior to leaving it with the airlines, the airlines itself requires that all dogs arrive 2 hours PRIOR to its departure time. Then the dog will arrive at a different airport if the flight in not a direct flight. There is usually a 1-2 hour layover and the dogs are still not removed from their carriers to relieve themselves. Most flights for dogs are at least another few hours or longer before they arrive at their destination. So take into consideration how many hours your purchased pet has to spend inside of its crate, unable to relieve him or herself, prior to your seeing the dog for the first time. Some buyers complain that the dog arrived with a horrible odor and blame it on the breeder or make a claim that the breeder is a poor breeder because their purchased dog didn't arrive clean. The airlines are at fault for not having their employees remove the dogs from their crates so they can relieve themselves and if an accident inside the crate has occurred, their employees will not take the dog out to clean out the crate or change the papers, etc. This is the reality of having a dog flown to your area. Unless you intend to personally fly to our area and fly back with your pet, just be aware that the above can happen regardless of where your pet is purchased. It comes with the territory of shipping a pet.
2. Vet services. Our veterinarian will provide whatever service is available, providing you desire to pay for it. We welcome all buyers to have any testing conducted on any purchased pet so long as they are willing to pay for such testing. Many people assume that just because a breeder tells them that they "test" their breeding dogs for various things, that this will ensure they are purchasing a dog that will never come down with any health issues down the road. This is a fallacy and a false assumption. When dogs are tested for various possible issues, the testing is only valid for the individual dog that was tested. Such testing is only valid for up to a year, in most cases. Hip dysplasia is not always genetic. Canine genetic laboratories, to date, still are not sure what causes HD or even why some dogs get it and some dogs don't. Because at one point in time, we owned up to 8 generations of our Golden Retrievers' ancestors, we do know the over all health and quality of our breeding dogs. Because we know that the over all health and quality of our Poodle breeding dogs has been superb over all these years, we know that 98 percent of the time, our created Goldendoodles will also turn out to be over all, quality, sound dogs. As with any breeder, even those who have their breeding dogs tested, there is always a 2 percent chance something down the road may occur. Because we know that it is possible this can happen, even though the chances are very slim, we offer three different genetic health warranty programs for those who may be concerned about the "what if" down the road. We can tell you that our over all success rate in creating healthy, quality, sound dogs since becoming a breeder in 1996, is significantly higher than most breeders offering the Goldendoodle dog. We are one of the original founders for the Goldendoodle hybrid for the entire southern region of the United States. We were also the first breeder to register the Goldendoodle dog with a ligitimate kennel club in the USA.
3. Personal delivery. For an additional fee, we may be able to offer personal delivery to those who request this service, depending upon your exact location. We do provide personal delivery, for an additional fee, to all southern states within the USA. All Goldendoodles being personally shipped or delivered are required to have a shipping crate as well as an intra-state health certificate signed by our licensed veterinarian. Unless included in the price of our dogs, these are additional items a buyer will be charged for. We do charge for our time, gas, mileage and any other additional expenses such as toll fees, when necessary.
4. International shipping. We provide international shipping to any country that Delta airlines either flies to or is affiliated with. Prices for our Goldendoodles do not pertain to any pet that is shipped internationally. The fee, regardless of size of the animal, for shipping internationally is a set $5000. While this sounds like a very hefty fee, you must take into consideration that much of this fee is never seen by us. All animals shipped internationally are required to go through a country specific regimen that is very costly. USDA requires country specific health certificates that must be approved, stamped and if not in English, translated. Because the office of the USDA is in Raleigh, North Carolina and because international health certificates now have a dated timeline, we must incorporate the assistance of overnight UPS service both up and back. USDA charges a fee for their country specific health certificates as well as their endorsed stamped approval. The airfare itself can be quite substantial. Sometimes nearly $1000. The airlines charges an additional import fee; taxes; fuel surcharges and insurance fees. All dogs shipped internationally are required to have a special EU micro-chip implanted that is country specific. Such micro-chips are expensive and due to time restraints caused by time dated health certificates, overnight shipping charges are added onto the cost of the micro-chip itself. Because so much is involved in order to make an international shipment happen, we do charge for our time, effort, mileage and gas involved. Over all, we see very little of the fee that we charge as a whole, for a Goldendoodle and international shipping. We hope this explains to those who believe we are sitting back collecting the dough, what the reality is when it comes to our dogs and shipping expenditures, etc.
5. Other services. We are happy to provide the buyer with whatever other services they may desire, so long as they are willing to pay for them.